Privacy Policy

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Carbon Killerz respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us regarding our services.

1. Information We Collect

We may collect the following information:

• Name
• Telephone number
• Email address
• Vehicle registration details
• Vehicle make and model
• Service history information provided by you
• Booking and enquiry information
• Website usage information through cookies and analytics tools
  
  

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Schedule and manage appointments
• Provide our services
• Issue quotations and invoices
• Communicate regarding bookings
• Improve our website and services
• Comply with legal obligations
  
  

We only collect information that is necessary for legitimate business purposes.

3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent where required
  
  

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with:

• Payment providers
• Professional advisers
• IT and website service providers
• Regulatory authorities where legally required
  
  

Any third parties processing data on our behalf are required to keep it secure and confidential.

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal and tax obligations
• Resolve disputes
  
  

When information is no longer required, it will be securely deleted.

7. Your Rights

Under UK data protection legislation, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable
  
  

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve functionality and analyse visitor behaviour.

Cookies are small files stored on your device that help us understand how visitors use our website.

You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Carbon Killerz

Bingley, West Yorkshire

Phone: 07388 808861

If you are unhappy with how your data has been handled, you may also contact the UK Information Commissioner’s Office (ICO).